Keep The Customer in Touch, keep Follow up is very difficult task and our web and App base CRM is Perfect Solution.
Customized ERP (Enterprise Resource Planning)(Cloud Based)
Our ERP solutions streamline your business processes, enhance productivity, and provide Realtime insights into every aspect of your operations. Whether you are a small business or a large enterprise, our ERP systems are tailored to meet your unique needs.
Benefits of ERP for Your Business
- Improved Efficiency: Reduce manual processes, increase accuracy, and save time.
- DataDriven Decisions: Make informed decisions with realtime insights and analytics.
- Cost Savings: Identify inefficiencies and streamline business operations to reduce costs.
- Better Collaboration: Enable seamless communication and data sharing across all departments.
- Compliance: Ensure that your business adheres to industry regulations and standards.
- Customer Satisfaction: Improve order fulfillment, responsiveness, and overall customer experience.
Benefits of Our System
- Enhanced Customer Relationships: With detailed records of every interaction, you can provide personalized service to your customers.
- Improved Follow-Up Efficiency: Never miss a follow-up, ensuring better customer satisfaction and retention.
- Business Transparency: With all sales and purchase details in one place, tracking business growth becomes easier.
- Time-Saving: Centralized data allows for quicker and more convenient management.
What we offer
1.Customer Management
New Customer Entry: You can add new customer details, such as name, phone number, and inquiry details (e.g., “Needs 1000 trees”).
Customer Inquiry Tracking: All previous interactions and inquiry types are saved for easy reference.
2.Follow-Up Management:
Remarks: After each call or meeting, you can add a remark with the corresponding date.
Follow-Up Dates: Set a specific date for the next follow-up.
Follow-Up Alerts: Customers due for follow-up will automatically appear in a separate section on the set date.
3.Sales and Purchase Records:
Sales Management: Record what each customer has purchased, including the quantity and date.
Purchase Management: Log any items you have procured from external suppliers with supplier details.
4.History Overview:
Customer History: View all past interactions, remarks, follow-ups, and purchases for a specific customer in one place.
Remark and Follow-Up History: Display a detailed table showing when and what was discussed with the customer.
5.Reports and Analytics:
- Monthly/Yearly Reports: Generate reports for sales and purchases on a monthly or yearly basis.
- Customer Interaction Reports: Track how many customers were contacted and their responses.